Refund Policy

This Refund Policy applies to all services provided by IndexWiz.com.

1. Refund Eligibility

We offer refunds under the following circumstances:

If the service is not delivered or is not functioning as described.
If you experience technical issues that prevent you from using the service, and our support team is unable to resolve the issue within a reasonable time.
If you cancel your subscription within 7 days of the initial purchase.

2. How to Request a Refund

To request a refund, please contact our customer support team at [email protected]. You will need to provide the following information:

Your name and contact information.
Details of your purchase, including the order number and date of purchase.
A clear explanation of the reason for your refund request.

3. Refund Processing

Refunds will be processed within 5 business days of receiving a valid refund request. Refunds will be issued to the original payment method used for the purchase.

4. Exceptions

There may be situations where we are unable to offer refunds, including but not limited to:

If you have violated our terms of service.
If the refund request is made after the specified refund period.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected].